Welcome to Trail! We look forward to your engagement with our platform.
Please take a moment to carefully read these Terms. They form a binding agreement between you and Trail Cloud Innovation Services Private Limited ("Trail," "we," "our," or "us,") governing your use of our websites and the services on them (collectively, the "Sites").
By using or logging into our Sites, you automatically agree to these Terms and our Privacy Statement.
Important: If you're using specific Trail products or services, your use is governed by a separate agreement you've already accepted, either manually or digitally.
Your Use of the Sites
1. Your Account & Data Responsibility
1.1. Your Account
To use certain features or services on our Sites, you might need to create an account and set a password. You must be at least 18 years old to create an account, and all information you provide must be truthful and accurate. Please don't impersonate anyone. If your information changes, make sure to update your account promptly.
Sometimes, an administrator (like your employer) might assign an account to you. If this happens, extra terms may apply to your use of the Sites, and your administrator might be able to access or disable your account independently.
Don't share your account with anyone. Keep your password confidential and try not to use it on other websites. If you believe your account has been compromised, please tell your system administrator immediately. Trail may access your account only to provide technical support if you ask for it.
1.2. Your Data: Ownership & Retention
All data you create or send and store on Trail's servers as part of the Service always belongs to you. If this Agreement ends for any reason, we will make your data available for you to export or download as explained in our documentation. Trail is not obligated to keep or provide your data after 15 days following the end of this Agreement.
1.3. How We Protect Your Data
Trail will maintain commercially reasonable administrative, physical, and technical safeguards to protect the security, confidentiality, and integrity of your data. When providing the Services, Trail will not:
- Modify your data.
- Share your data, unless required by law or legal process, or if you explicitly allow it in writing.
- Access your data, except to provide the Services, prevent or fix service/technical problems, or at your request for customer support.
2. Intellectual Property
2.1. Trail's Ownership
The Service, along with all its original content (except what you provide), features, and functionality, belongs exclusively to Trail Cloud Innovation Services Private Limited.
2.2. Protected by Law
Our Service is protected by copyright, trademark, and other intellectual property laws in India and other countries.
2.3. Trademarks
"Trail" and its various logos shown on our Service are our trademarks. You can only use these trademarks or logos for promotional reasons to show that you're a customer or user of Trail's products and services. You cannot try to claim ownership of these marks by including them in your own company names or offerings.
2.4. Using Our Brands
You cannot use our trademarks or our unique visual brand (trade dress) with any other product or service without our prior written permission.
3. Changes to Our Sites & Services
We can change our Sites anytime, with or without notice. For instance, we might add or remove features, or stop a feature entirely. We also reserve the right to start charging a fee for any feature at any time. If you don't like any of these changes, you're always free to stop using our Sites.
4. Our Responsibility (Limitation of Liability)
To the fullest extent allowed by law, Trail is not responsible for any direct, indirect, or other damages that might arise from using this website, any linked sites or resources, or from downloading or accessing any materials, information, products, or services.
This includes, but isn't limited to, things like lost profits, business interruptions, lost savings, or loss of programs or other data, even if Trail was specifically told that these damages might occur.
This limit on our liability applies to all types of claims, whether they're based on a contract, warranty, negligence, or any other legal theory.
5. Governing Law and Jurisdiction
This Agreement, and any disputes related to it, will be governed by the Laws of India.
Both parties agree that the courts in Chennai will have the exclusive authority to resolve any and all disputes that come up under or in connection with this Agreement.