AI Meets Pharma


Go Beyond CRM. 

Get an AI-Powered Copilot for Commercial Excellence.


Learn About KrystalBall AI


Go Beyond Digital. 

Go Cognitive.



Schedule Your Demo​​​​​​​​​​


     


Field Trail

Manage your day to day tasks effortlessly with our Standard Tour Plan.

Key Features Include:


  • Omnichannel Customer Engagement


  • Geo Tagging & Geo Fencing


  • Retail Chemist Prescription Audit (RCPA)


  • E-Detailing


  • Samples  Distribution Management


  • Expense Management and more...

Enterprise Trail

Create, View, and Manage your Customers, Products, Competitors, and more. End to end.

Key Features Include:


  • Master Data Management


  • Customer Deduplication


  • Territory Management


  • Media Management


  • Product Management and more...

Sales Trail

Track your Sales, View Top Prescribers, and a lot more analytics in a Single View!

Key Features Include:


  • Order Management


  • Primary & Secondary Sales Management


  • Intelligent & Interactive Reports & Dashboard


  • KPI Tracking


  • Sales Targets and Performance tracking and more...

Marketing Trail

Create and Manage Budgets, Campaigns, Offers and much more.

Key Features Include:


  • Campaign Management


  • Market Development Fund (MDF) Management


  • Marketing Budget Planning


  • Approval Workflows and more...


Welcome to KrystalBall™ AI.


Meet KrystalBall™, Trail's proprietary AI engine. It’s the intelligent core of our platform, transforming your data into a powerful competitive advantage. KrystalBall™ analyzes every data point to provide your teams with the precise guidance they need to succeed.

 

Key AI-Powered Capabilities:

  • Personalized Talking Points
    • Equip your reps with AI-generated key messages tailored to each HCP's profile, prescribing history, and past interactions. Drive more relevant and persuasive conversations.
  • Smart Tour Plan
    • Eliminate inefficient route planning. Our AI automatically optimizes daily and weekly schedules to maximize coverage of high-value accounts while minimizing travel time and costs.
  • Rep Efficiency Scoring
    • Gain objective, data-driven insights into individual and team performance. Identify top performers, pinpoint coaching opportunities, and elevate the effectiveness of your entire field force.
  • Predictive Churn & Opportunity Analysis
    • Look into the future. Proactively identify at-risk HCPs with remarkable accuracy and uncover hidden prescribing potential within your territories.
  • Next Best Action Recommendations
    • Remove the guesswork. Guide your reps with intelligent, real-time suggestions for the most effective next step for every HCP, ensuring no opportunity is missed.

​Plans for every size.


 Essentials

Get Started. Grow Smarter.

Tour Plan

Call Reporting

Samples Management

Inputs Management

Mobile App (iOS & Android)

Offline Capabilities

Compliance reports

Real-time Dashboard

Approval Workflows

Leave Management (Basic)

Premium

Unlock More. Achieve Excellence. 

Essentials+

Tour Plans (STP,MTP & DTP)

Master Data Management

Deduplication 

Customer Segmentation

Retail Chemist Prescription Audit (RCPA)

Primary & Secondary Sales

Focused Customers for Managers

Campaign Management (Basic)

Leave & Attendance Management (Advanced)

Interactive Reports

Enterprise

Grow Limitlessly. Own Your Market

Premium+

Customer 360

Order Management

Campaign Management (Advanced)

Field Coaching

Online Survey

MLR  (Medical, Legal & Regulatory) workflows

Advanced KPIs

API Integrations 

Our most popular Add-ons


CLM with Advanced Analytics

CME & Event Management

Geo Tagging & Geofencing

Expense Management

Payroll & HR Management

Knowledge Management

HCP Engagement Portal


Ready to See the Future of Pharma CRM?

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